I made so many blunders today it just makes me cringe thinking about it. Thank god the boss/manager wasn't around the whole day or else I would be pretty screwed, especially since my colleague told me that the owner scolds and it actually causes people to start crying. Great. How wonderful.
Major screw ups I made throughout 6 hours:
- Sending the order to the wrong table, only to receive blank stares by four women, one of them pregnant.
- Pouring green tea, forgetting to lift up the lid so the tea kinda slosh/dripped down the sides of the pot. Hopefully it didn't burn the customer.
- Took orders for the first time and had to go back and ask the customer more details about their food.
- Customer specifically said no extra cheese on pasta; there was cheese powder in mushroom soup.
Hopefully I'll get more practice before the weekend begins because as my colleague so kindly guaranteed: "You'll most definitely screw up during the weekends cuz it's so busy. Don't worry, everyone's cried a few times here, you'll be fine." How fucking comforting.
emotional
3:30 AM